Staffing services by Sampro License
for ITAM & ServiceNow

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Case Studies & Testimonials


Finance Corporation: 20 ITAM experts 

Deployed 20 ITAM experts within 30 days, resulting in a 25% reduction in audit findings, showcasing the effectiveness of rapid staffing solutions.  
CMDB Health Improvement

The rapid enhancement of CMDB health demonstrates the ability to address critical IT management tasks efficiently and effectively.   
Healthcare Provider: 15 ServiceNow Admins 

Engaged 15 ServiceNow Admins in just 4 weeks, leading to SLA compliance improvement from 70% to 95%, indicating significant operational gains.
Unmatched Talent Pool 

The testimonials highlight the unmatched quality of talent available, essential in driving operational excellence in both finance and healthcare sectors.

Engagement Models and Pricing


Flexible Contract Structures  

We offer multiple engagement models including retainer for ongoing support, contingency for per-hire, and hybrid for onsite and remote services.
Retainer Model  

This model provides ongoing support, ensuring your staffing needs are continuously met without interruption.
 
Contingency Model 

Pay only when you hire, making this a risk-free option for acquiring talent as needed on a per-hire basis.
Hybrid Model  

Combining onsite and remote support, this model delivers flexibility in staffing solutions tailored to your needs.
Value-Add Inclusions  

Our services include training-included rate cards and a no-cost replacement guarantee within 60 days, ensuring you receive quality support.
Training-Included Rate Cards  

These rate cards ensure that your team is trained and up-to-date, providing added value to our staffing services.  
No-Cost Replacement 

If you're not satisfied, we offer a no-cost replacement within 60 days, ensuring you find the right fit for your team.
Transparent Fee Schedule 

Our fee structure is clear and straightforward, with volume discounts and performance incentives to suit your needs.

Partnership Roadmap Overview





Pilot Engagement

Engage with 5–10 ITAM/ServiceNow experts within 30 days to ensure a smooth transition and understanding of project requirements and objectives.


Governance Cadence

Establish a weekly pipeline review to monitor progress, leading into a monthly steering committee for strategic alignment and decision-making.


Approval & Kickoff Timeline

Outline a clear approval timeline consisting of proposal sign-off, a discovery workshop, and finally, set a date for the go-live phase.
Post-Deployment Support & Continuous Improvement

Handover Playbooks
Process docs, runbooks, knowledge-base transfer

Quarterly Retrospectives
Lessons-learned, updated scorecards, best-practice sharing

Dedicated Transition Lead
Ensures smooth knowledge transfer and handoff
Technology & Client Portal

AI-Driven ATS & Matching Engine
Certification-level filtering, skill-profile scoring

Real-Time Dashboard
Pipeline health, time-to-fill, bench utilization

24/7 Portal Access
Interview scheduling, candidate feedback, SLA tracking
Diversity, Equity & Inclusion (DE&I)

Inclusive Sourcing Channels
Women-in-Tech, veteran networks, campus tie-ups

Blind-Screening Protocols
Remove bias at resume-review stage

DE&I Metrics Dashboard
Quarterly tracking of under-represented hire ratios 
Team Bios & Expertise

Lead ITAM Recruiter
10 years’ ITAM staffing; ex-Gartner analyst

ServiceNow SME
Former ServiceNow consultant; 12-module certified

Dedicated Support Manager
Single point of contact, 24/7 availability
Risk Management & Contingencies

Attrition Buffer
15% bench hold for critical roles

Backup Shortlists 
Pre-qualified candidates ready to deploy  

Proactive Escalations
24 h response SLA for urgent issues
ROI & Value-Add Services

Cost-Benefit Analysis
In-house vs. Dexorn total cost comparison (incl. bench time)

Quarterly Upskill Workshops
“ITAM Best Practices” sessions at no extra cost

Continuous Performance Tuning
Ongoing optimization built into every engagement